Shipping Policy
Free Shipping Over $75
We offer free standard shipping on all domestic orders over $75 (before taxes and after discounts). No coupon code required—this will be automatically applied at checkout.
Standard Shipping Rates
For orders under $75, standard shipping rates apply and are calculated at checkout based on your location.
Processing Time
Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking details once your order has shipped.
Shipping Time
Standard shipping typically takes 3–7 business days, depending on your location. Expedited shipping options may be available at checkout for an additional fee.
Return Policy & 60-Day Money-Back Guarantee
We stand behind the quality of our products. If you’re not completely satisfied, we offer a 60-Day Money-Back Guarantee—no questions asked.
Return Eligibility:
- Return requests must be made within 60 days of the delivery date.
- Applies to first-time purchases of individual products (one per product type per customer).
- Shipping fees (if applicable) are non-refundable.
- Products do not need to be returned unless specifically requested.
How to Request a Refund:
- Email our customer support team at customerservice@oralxbrands.com with your order number and reason for the return.
- Our team will review and process your refund within 5–7 business days of approval.
Need Help?
For any questions about your order, shipping, or returns, our friendly customer care team is here to help.
Email: customerservice@oralxbrands.com
Phone: 801-731-4050 (Mon–Thurs, 8am–4pm MST)
